Return & Refund Policy

Customers must contact us within 12 hours of receiving their order to request a return or refund.

Refunds are only applicable in cases of genuine manufacturing defects (e.g., incorrect item, damaged fabric).

Proof of defect is required in the form of clear images or a video.

Items must be unused, unwashed, and in their original packaging.

Change of mind or personal preference will not be accepted as valid reasons for a return.

For orders paid via online payment methods, any transaction fees or bank charges will be deducted from the refund amount.

Return shipping costs will be borne by the customer.
Note: We reserve the right to reject any return or exchange that does not comply with our policy terms.

Exchange Policy

• Exchange requests must be made within 24 hours of receiving the order.

• A valid reason must be provided, supported by images or a video of the product.

• Size issues or minor color variations (due to screen differences) are not eligible for exchange.

• Items must remain unused, unwashed, and in original packaging.

• Any additional shipping costs for the exchange will be borne by the customer.
  

• For orders paid via online payment methods, any transaction fees or bank charges will be deducted from the refund amount.
  

• Customers may need to bear additional shipping charges for the exchange process.
  
  We reserve the right to decline returns or exchanges if the item does not meet our policy conditions.